What's in a River Queen Greens Farm Share?
We offer a variety of Certified Naturally Grown vegetables that we grow at our farm in New Orleans, as well as a variety of produce from other local farms. Every week your share may be a bit different, but we expect to always offer a variety of salad and cooking greens, root vegetables, herbs, and a range of other seasonal favorites. Our choice-based model is designed to give you the flexibility to only get what you want, and to get different selections each time if you choose.
Our Farm Share covers many months of growing season, and some seasons are more abundant than others. Especially in the colder months, the selection will be extra heavy on greens. Warmer months will have plenty of fruiting crops like cucumbers, eggplants, peppers, tomatoes etc. Being in a farm share means eating seasonally, and while we do our best to keep it interesting every week, we aren't able to have the same variety as you get in a grocery store. In addition, the nature of our free choice model means that we do run out of some items during a given pickup. We do our best to ensure that everyone has a wide selection when they arrive, but people arriving towards 7 may not have as many items to choose from as those who get there earlier.
We also have a selection of add-ons from local producers, including eggs, mushrooms, honey, tofu, and seasonal fruits. These are available to purchase as extras with your vegetable shares.
Our Farm Share covers many months of growing season, and some seasons are more abundant than others. Especially in the colder months, the selection will be extra heavy on greens. Warmer months will have plenty of fruiting crops like cucumbers, eggplants, peppers, tomatoes etc. Being in a farm share means eating seasonally, and while we do our best to keep it interesting every week, we aren't able to have the same variety as you get in a grocery store. In addition, the nature of our free choice model means that we do run out of some items during a given pickup. We do our best to ensure that everyone has a wide selection when they arrive, but people arriving towards 7 may not have as many items to choose from as those who get there earlier.
We also have a selection of add-ons from local producers, including eggs, mushrooms, honey, tofu, and seasonal fruits. These are available to purchase as extras with your vegetable shares.
Is it possible to buy a la carte or week to week without purchasing a share for the season?
Depending on availability of extra produce, we will offer a $30 Veggie Box that may be purchased week-to-week. Please preorder on GrownBy by Monday evening. Ordering typically opens on Fridays the week before.
Is the Farm Share organic?
River Queen Greens is Certified Naturally Grown, which has the similar standards to organic and in many ways requires more of a commitment to regenerative agricultural practices.
All of the outsourced produce that we include in our Farm Shares is grown locally and much of it is also grown sustainably.
All of the outsourced produce that we include in our Farm Shares is grown locally and much of it is also grown sustainably.
Is there pickup on Mardi Gras?!
We will NOT have a pickup during the week of Mardi Gras. Not even on Ash Wednesday like we tried to do in the past.
How do payments work?
When you sign up for a Farm Share, you must input your credit card info and select whether you'd like to pay upfront or pay-as-you-go. If you select the latter, you will be charged every Monday for your share that week. (Note: each transaction in GrownBy incurs a $0.30 transaction fee.) GrownBy also offers ACH payment which has cheaper transaction fees.
Customers using EBT should sign up for the "EBT Farm Share" and input their EBT cards at checkout. They will receive a weekly notification each time they are billed to input their PIN for the transaction to be finalized.
Customers using EBT should sign up for the "EBT Farm Share" and input their EBT cards at checkout. They will receive a weekly notification each time they are billed to input their PIN for the transaction to be finalized.
How do I take a week off?
Our number one request is that you find a friend/neighbor/family member to pick up your share for you if you're not able to come! A CSA membership is intended as a commitment for the season, and we are budgeting for our members to participate each week.
With that said, we permit two vacation weeks in the Fall season. You can claim a vacation week through your GrownBy account by the Monday before the Tuesday you'd like to skip. If you are paying weekly you will receive farm credit that will automatically be applied to the next GrownBy transaction. This may end up not aligning with your actual vacation day if you claim it more than one week in advance. If you paid in full for your Farm Share, you will receive farm credit to be used the next time you purchase from us via GrownBy.
Here's a link explaining how to claim a vacation week in your GrownBy account.
For extenuating or unexpected circumstances (ie. more than 3 weeks), please contact us directly. As a general rule, we don't allow extended holds. You may cancel at any time and sign up again if space allows.
With that said, we permit two vacation weeks in the Fall season. You can claim a vacation week through your GrownBy account by the Monday before the Tuesday you'd like to skip. If you are paying weekly you will receive farm credit that will automatically be applied to the next GrownBy transaction. This may end up not aligning with your actual vacation day if you claim it more than one week in advance. If you paid in full for your Farm Share, you will receive farm credit to be used the next time you purchase from us via GrownBy.
Here's a link explaining how to claim a vacation week in your GrownBy account.
For extenuating or unexpected circumstances (ie. more than 3 weeks), please contact us directly. As a general rule, we don't allow extended holds. You may cancel at any time and sign up again if space allows.
Can I send a friend to pickup my share?
Absolutely, and you don't need to tell us first. Just have them say your name when they're signing in.
What if I forget to pick up my share?
First of all, we recommend putting an alert in your calendar so you don't forget! You will also receive a push notification the day before and the day of the share if you allow them on the GrownBy app.
For a number of reasons, we are not able to accommodate missed pickups later in the week. We donate all shares that aren't picked up by 7pm. If you communicate to us before 7pm that you are unable to pick up that day, we can give you a credit for future purchases, but we offer this courtesy on a limited basis, and we ask that you please considerate it as one of your vacation days. Please do not make a habit of missing your pickup and asking for a credit!
For a number of reasons, we are not able to accommodate missed pickups later in the week. We donate all shares that aren't picked up by 7pm. If you communicate to us before 7pm that you are unable to pick up that day, we can give you a credit for future purchases, but we offer this courtesy on a limited basis, and we ask that you please considerate it as one of your vacation days. Please do not make a habit of missing your pickup and asking for a credit!
Can I change the size of my share or cancel my membership mid-season?
Yes, but you must email us to make changes to your subscription.
As a general rule, we do not offer refunds. Depending on the scenario, we may be able to apply credit to your account for future use. If you expect to cancel mid-season, we recommend signing up for week-to-week payments to avoid prepaying for shares you won't be getting.
As a general rule, we do not offer refunds. Depending on the scenario, we may be able to apply credit to your account for future use. If you expect to cancel mid-season, we recommend signing up for week-to-week payments to avoid prepaying for shares you won't be getting.
What is Farm Credit and how does it work?
When you purchase your share, you will be asked at checkout if you would like to add farm credit to your order. Farm credit is a credit you can use to buy from us on GrownBy. Any farm credit will be used to pay your next invoice(s) or for your next order. If you buy $100 of farm credit when you purchase your share and you're paying as you go, the farm credit will be applied to your next share payment, but you can also use it to buy extras, like eggs, mushrooms, and other produce as available. You'll reduce the number of transaction fees and pay down a balance as the season progresses.
What can I return to the farm?
We can collect egg cartons to return to egg farmers. Also please feel free to bring clean used paper bags.
What is GrownBy?
GrownBy is an online platform created by and for direct market growers. It was developed by the cooperatively owned Farm Generations Cooperative, is run by other small farmers around the country, and includes equity and food accessibility as part of their core values. If you have additional questions about GrownBy or how to use their platform, please check out their help pages here.
Location10801 River Road
New Orleans, LA 70131 |
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Telephone504-814-1304
Note - we are often in the field and will likely not pick up an unknown number. Email is preferred. |